Shipping Policy Page

Shipping policy

We offer shipping to the following countries: United Arab Emirates, Kingdom of Saudi Arabia, Kuwait and Egypt. All orders are processed within 2- 3 business days after the order is placed.

Shipping Policy: We offer standard shipping on all orders within the countries specified above. Standard shipping typically takes 6-11 business days for delivery.

International Shipping: Orders may not be shipped from the same country it is ordered from. In this case please note that international orders may be subject to customs fees and duties, which are the responsibility of the customer.

Shipping Carriers: We use a variety of carriers for shipping. The carrier used for your order will depend on the shipping destination and the size and weight of the package.

Order Tracking: Once your order has been shipped, we will provide a tracking number. You can use this tracking number to track the status of your order on the carrier's website.

Delivery Issues: If you experience any issues with the delivery of your order, please contact us. We will do our best to resolve the issue as quickly as possible.

Order Cancellation: If you need to cancel your order, please contact us as soon as possible. If your order has not yet been shipped, we will cancel the order and issue a refund. If your order has already been shipped, you will need to return the items for a refund.

Contact Us: If you have any questions or concerns about our Shipping Policy, please contact us at:

support@espernova.shop

Effective Date: This Shipping Policy is effective as of September 01, 2025.

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